Digital Experience & Marketing Strategies

DIGITAL EXPERIENCE

DIGITAL EXPERIENCE

We don't just offer solutions, we engineer exceptional digital experiences guided by innovation, powered by efficiency, and aimed at success.

Navigate the Nexus of the Digital Journey


eSense delivers better experiences to clients with lightning speed, unfaltering precision and a strategy that’s as solid as the ground beneath you.

MARKETING STRATEGIES

Elevating Brands through Strategic Excellence.

In the dynamic landscape of today’s digital world, a well-crafted marketing strategy is the compass that guides your brand toward success. At eSense, we excel in crafting holistic marketing solutions that transcend the ordinary. We recognize that a robust strategy forms the cornerstone of your brand’s triumph. Our approach augments your brand’s voice, presence, and impact across all touchpoints.

Datacenter

 Cloud & Hybrid

Leave the technicalities to us, and concentrate on growing your business as our expert team takes care of everything for your data centers, cloud services, and hybrid cloud setups. Whether it’s Microsoft Azure, Oracle Cloud, Google Cloud, Alibaba Cloud, AWS Cloud or other platforms, we use cutting-edge tools from top partners like Microsoft to ensure your IT Infrastructure runs seamlessly.

Modern

Workplace

Let your team thrive with enhanced productivity. Our modern workplace solutions go beyond Microsoft 365’s standard features. We enhance your team’s productivity and experience by enabling and configuring valuable capabilities. You’ll have access to the latest M365 features, along with seamless integrations with tools like Delve and Viva.

Customer Relationship
Management

Stay connected to your customers with Microsoft Dynamics 365, our powerful customizations, available for both on-premises and cloud setups, are tailored to fit your business requirements. Easily and securely manage your customer relations with our specialized solutions.

Messaging, Collaboration
& Content

You’re in good hands with our Microsoft-certified experts. We can create and manage your Microsoft 365 productivity cloud, including SharePoint Online, Teams, Exchange Online, and more. Our team is skilled in handling various productivity cloud environments, ensuring seamless communication and collaboration for your business teams.

Brand Strategies

Our brand strategies transcend the ordinary as we understand that a strong strategy is the cornerstone of the brand’s success. After thorough in-depth market analysis, valuable customer insights, and creative storytelling, we create a strategy that aligns seamlessly with your goals and drives brand awareness, differentiation, and loyalty 

Identity Building

We promise strong brand recall through the brand identities that we create. From your brand design, personality, and values to your tone of voice, your audience will instantly recognize the brand anywhere. Through careful research, strategic positioning, and creative execution, our work differentiates you from the competitors.

Digital Advertising

Targeting the right people with the right message at the right time, our digital advertising campaigns are crafted while keeping the consumers’ needs in mind. eSense provides end-to-end solutions that generate leads, increase brand visibility, and drive conversions through its digital advertising

Content Creation

Watch your vision materialize with the content of your dreams.
We partner with leading design and creative solution providers, to help you curate an online presence that makes a lasting impression on your audience. From articles, videos, and infographics, to social media content, and beyond, we open your doors to a world of tailored content so that you express effectively, using your brand voice

Social Media
Management

From content creation and scheduling to community management and performance tracking, we handle every aspect of your social media presence. With a data-driven approach and a deep understanding of social media trends, we ensure your brand’s voice is amplified, fostering customer relationships and generating meaningful engagement

Marketing Communication Strategies

We are masters of creating integrated strategies that deliver impeccably across all marketing platforms. We know the relevant channels for your brand, we create strong messaging and use creative approaches to communicate your brand value, leaving a lasting impact in the minds of your audience

Search Engine Optimization (SEO)

Through a combination of comprehensive keyword research, on-page optimization, technical SEO, and content strategy, we make your brand visible to your target audience online. With eSense as your partner, you can maximize your online reach, drive targeted traffic, and achieve higher conversions

DIGITAL USER EXPERIENCE MANAGEMENT

Elevate. Engage. Excel.

From designing winning platforms, and building compelling websites and apps, to meticulously managing your digital assets, our dexterity encompasses the full spectrum of digital experience. With us at the helm of operations, you can focus on your core strengths, assured that our hands are on the wheel, keeping your digital presence fresh, engaging, and seamless.

Content Management
Solution (CMS)

Build, manage and operate. From simple updates to organizing and optimizing your digital content, our prowess in handling various CMS platforms makes this task a breeze. So, focus on what you do best while we take care of keeping your digital platforms fresh, engaging, and always up-to-date.

Digital Touch Points
 Development

We take the lead in developing engaging websites and apps that bring your brand to life and resonate with your audience, crafting immersive digital experiences that drive meaningful interactions.

Digital Asset
Management

Simplified and efficient, our expertise in organizing, categorizing, and optimizing your digital assets, ensures smooth sailing through the digital landscape. It provides a centralized repository for storing and managing various digital assets, including images, videos, and documents. Offering scalability, robust metadata management, version control, access permissions, seamless integration with other products, workflow automation, and analytics capabilities

Customers’ Digital
Experience Insights

From understanding user behavior to making data-driven decisions, FullStory will help you gain profound insights into your user’s promotions views, friction points, page performance, and nuanced interactions while facilitating them with efficient real-time customer support through bot-driven issue resolution. It equips human support agents with session summaries and behavioral sentiment analysis for faster issue resolution while automating ticket routing based on user behavior, ensuring users connect with specialized agents for more proficient assistance.

PUBLISHING

Simplify Execution, Amplify Impact, and Automate Engagement.

As a digital marketer, you’re responsible for many tasks—from creating and launching campaigns to tracking their performance. Wouldn’t it be nice if some of those functions could be automated?


At eSense, we connect you with powerful marketing automation tools such as HootSuite or ClickDimensions ® that take your organization’s Customer Relationship Management(CRM) well into account. We help you create and implement an efficient and effective marketing campaign that resonates with your target audience. And just in case you were wondering, you can even track how effective your marketing campaign was, automatically. 

Marketing Applications
Drive growth and engagement
 
Revenue Analytics
Unify and analyze commercial data
 
Social Marketing

To maximize social media ROI

 
Services-Enabled
To optimize for better results
 
Sales Applications
Combine data to keep leads on track
 
Customer Success
Maximize product and customer experience
 

REPORTING & OPTIMIZATION

Marketing Data Hub Stored, Organized, and Updated.

Unraveling the complexities of scattered data can be exhausting, leaving you uncertain about its true insights. With Funnel as our partner, we help you flow all your data through hundreds of integrations into a singular, powerful database, ensuring that you can interpret the valuable information that it holds and make informed decisions confidently.

But that’s not all! Our solution takes it a step further by automatically cleaning up your data, neatly organizing it into maps and groups, and preparing it for analysis with your chosen data visualization tool. This means you’ll have all the time you need to analyze the data and create marketing activities that will elevate your organization to the next level!

Content

Quickly bring all your marketing data together from any source

Store

Securely store all your data in our centralized hub

Organize

Transform raw data without code to automatically make it ready for analysis

Share

Easily collaborate and share your data with any team or tool

MONITORING & INSIGHTS CENTER

Turning Information into Insights and Insights into Strategies.

With our extensive experience in both the government and private sectors, we fully comprehend the challenges of understanding audience interactions in an expanding digital space. Allow us to assist you in gathering valuable insights about your target audience’s sentiments from the vast web of online data. By doing so, you can make well-informed plans based on what people actually think and feel, not just sales figures or aggregated statistics. Our suite of comprehensive social listening tools empowers you to monitor your brand’s digital, social, and offline mentions, enabling the creation of data-driven, customer-centric marketing strategies. The tools also boast an Arabic AI-powered platform that provides analysis in various Arabic accents.

Surveying and Voice
of Customer tools

Lucidya Omnichannel provides deep customer insights through multi-question surveys, capturing feedback across digital touchpoints like social media, chats, emails, ratings, and calls. It offers a comprehensive view of customer experiences for actionable insights

Social Media
Analytics

Lucidya & Meltwater delivers real-time social media analytics for strategic decision-making

Arabic AI-powered Customer Experience
Management platform

Lucidya’s Arabic AI-powered platform delivers actionable insights and customer satisfaction in diverse Arabic markets

Online and Offline Media Monitoring

Lucidya and Meltwater provide extensive media monitoring for brand insights, and industry trends insights

Mobile Apps Analytics

AppsFlyer’s robust platform for advanced mobile attribution & analytics for data-driven decisions and maximum ROI

Digital Experience Intelligence 

Fullstory offers powerful user analytics and insights for generating exceptional digital experiences